Services

Customer Support

With experienced customer service representative, we can quickly solve user problems within our promised time period. Customers can also review their support log or history to devise internal operation guideline to get rid of user operation problems.

Implementation

BetterSoft knows that a complete and thorough implementation is essential for success and quicker realization. Thus, we follow a comprehensive methodology to make sure customers get the necessary implementation services based on their business environment. Experienced engineers guide customers through the whole process --from reviewing business processes to testing the application and providing user training -- all with the goal of ensuring a successful implementation so that customers can get the most value out of Everest.

Training

Ensuring successful adoption by all users in a business requires access to advanced learning tools as well as on-site training. BetterSoft offers a host of training services that meet the educational needs of virtually every organization, and whether for a new employee or seasoned users that want to refresh their skills -- we have something for everyone. These services include customized onsite training and group seminars, to fit a customer's busy schedule. All courses include self-study materials and hands-on exercises.

Onsite Training

Our training team recognizes the significant role that proper implementation, training, and support can play during the long-term success of your company. We have specially designed Training Packages that can provide the on-site training needed to get you started with our products.